A young boy and girl playing with wooden building blocks. A Logo with 'Questacon Excited Particles. Science Time'.

Frequently Asked Questions

Where is Science Time?

Science Time is usually held in The Blue Door Room in Gallery 5 of Questacon, about halfway up our ramp. When you arrive at Questacon ask the staff at reception for directions.

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When does Science Time run?

Science Time runs from Tuesday to Friday at 9.30, 10.30 and 11.30 during ACT school term times, running from weeks 2-9.

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Does Science Time cost anything?

Science Time is free with entry to Questacon. To come to Science Time, you will either need to pay Questacon’s admission price or sign up for a Questacon membership.

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Do you have to be a Q Club member to attend Science Time?

No, you do not have to be a Q Club member to attend Science Time; the program is open to everyone and is free with your paid entry to Questacon. Many regular attendees do find, however, that becoming a Q Club member is good value for money. More information about Q Club membership can be found at the Q Club web page.

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How long is a ST session and what happens?

Science Time sessions run for approximately 40 minutes. We start with a short discussion about the topic, where our presenter will talk about the basic scientific concepts with the children, ask lots of questions and possibly perform some demonstrations. The children will then have time to explore on the ‘science circuit’, a series of activities and toys that will allow them to explore the topic in more detail. We finish the session with parachute activities. Resource sheets, with suggestions for extra activities, and colouring-in sheets are then handed out for families to take home.

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How early should I turn up for my session?

Parking spots around the centre can be very hard to find sometimes, so we recommend coming to Questacon as early as possible so that you can ensure you are on time. The doors to Science Time will open 5 minutes before the session starts.

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How long do ST topics run for?

Each Science Time topic runs for 2 weeks and is broken up into Week A and Week B for bookings.

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My child really loved a particular topic. Where can they find out more?

If your child has particularly enjoyed a topic, you can try following the links and activities on the resource sheets that you were given at the end of the session. If you lost your sheet or did not receive one, you can view them as PDF files on the Science Time website. You can also look at the videos we have for each topic on the website, which are filmed versions of the sessions with a little extra information from the Science Time staff.

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My child has allergies—can they still attend science time?

For the most part, yes. Science Time is a nut-free zone and we do not generally have anything in the room that will set off allergies. There are a couple of topics which are unsuitable for children with particular allergies — for instance, our Chickens and Eggs session is not recommended for children with egg allergies as we do have fresh eggs in the session and cannot guarantee your child will not come into contact with them. If your child does have allergies please let us know so that we can inform you of any risks.

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My child is almost three; can they come to science time?

We ask that you wait until your child is three before booking them in to Science Time.

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Can I bring younger siblings to Science Time?

Younger siblings are more than welcome to attend. Please ensure though that younger siblings are well supervised and we ask that they do not have free access to the room, until the presenter has introduced the activities and the children who are participating are beginning the circuit. You may want to bring in books or toys from home to keep younger siblings occupied during the introduction time as the room is set up ready for an explanation of each activity during the introduction. 

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Can I bring older siblings to Science Time?

Older siblings are welcome to attend, however, we ask that they sit on the chairs with the adults during the introduction to allow the children booked in to the session to ask questions and have the chance to answer and participate in discussions. Older siblings are welcome to participate in free exploration circuit and the parachute.

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Do I need to book older or younger siblings in to Science Time?

Please only book tickets for your children that are aged between 3 and 5. You do not need to make a booking for older or younger siblings, however you should nominate that you are bringing younger siblings along on the booking form so that we are aware of our numbers.

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Where can I find out about bookings?

We will inform people about bookings on the Science Time website. We will also try and make sure that we let people know during Science Time sessions what topics are coming up, and when bookings open.

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When do bookings open?

Booking information is available on the Science Time page of the Questacon Website. Bookings open on Fridays and are open for over one week.

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When do bookings close?

Bookings for each week will close at midnight on the Monday of the week.

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How do I make a booking?

To make a booking for Science Time, select the week you would like to go and click on the link. You will then be directed to the online booking system. Select the time you want to go to Science Time, and book a ‘ticket’ for each child aged 3-5 that you are bringing along. From there you will be directed to the online form which you must fill in completely in order to book. After booking, you should be directed to a page that says ‘Your registration was successful’, and you will also receive a confirmation email. If you do not see this page, or receive a confirmation email, please contact us by email sciencetime@questacon.edu.au.

Please note that you will have to make a separate booking for each topic.

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Can I book more than one session?

You can book your child or children in to one session per topic, which is four sessions per term.

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Can I book my child or children more than once per topic?

Please discuss this with your presenter.

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I have made a mistake on the booking sheet—how can I fix it?

Once your booking has been submitted there is no way for you to alter your details, so please check your information carefully. If you have made a mistake and need to change it, please contact us by email sciencetime@questacon.edu.au.

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Bookings have closed for the week. Can I still come to science time?

If there are any spare spaces or cancellations for Science Time, tickets will be made available at the front desk for that day. You are welcome to email us to check if there are any tickets available at sciencetime@questacon.edu.au.

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What do I do if a session is booked out?

You can either try to book for a different time on the same day, or look for a similar session time on a different week. If you have not found a suitable place, you can check if there are tickets available at the front desk on your desired Science Time day.

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I missed the session I’m booked into; can I just come to a later session on the same day?

If there are tickets available for a later session at the front desk, then yes. Otherwise the session is full and you will not be able to attend. You are welcome to go back online and book for a later day.

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I have a friend who hasn’t booked. Can I bring them along?

If you want to bring a friend along to Science Time, you are welcome to book them in online. If the online bookings are closed or the session is full, you can try to get a ticket from the front desk on the day. If no tickets are available, then unfortunately your friend will not be able to attend Science Time.

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The booking page isn’t working for me. What do I do?

Problems with the bookings either occur from our web page or from the external booking page. In order for us to determine what the problem is, and whether or not our technical team can assist you, please please contact us by email sciencetime@questacon.edu.au. and let us know what you are using (eg. iPad, PC, Mac), your operating system (eg. Windows 7, Mac OS Lion) and as much detail about the problem as you can give us. We can then work to fix the problem if we are able. We will also be able to book you in over the phone.

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How do I cancel a session?

There is no way for you to cancel your session online. If you need to cancel, please email us at sciencetime@questacon.edu.au as soon as possible before your session. Please ensure you do cancel your bookings if you can’t attend so that we can make your place available to other visitors.

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How do I change a session?

If you need to change a session, first you will need to go online and book for the session that you want. Next, you MUST email us at sciencetime@questacon.edu.au so that we can cancel your original booking.

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I booked for my friend and now they can’t come. Can you cancel their booking but keep mine?

Please email sciencetime@questacon.edu.au so we can offer your friends spot to others.

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The session I want is full, can I add my name to a waiting list?

If there are any cancellations on the day of your desired Science Time session, we will make tickets available at the front desk. Alternatively you can try and book a different session online. Any cancellations made ahead of time will be offered as tickets available online, so make sure you keep checking the bookings page to see if there are any spaces.

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I still have questions. Who do I contact?

If we haven’t answered your questions here, you can email us at sciencetime@questacon.edu.au.

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