Q Club. Want unlimited entry to Questacon?

Questacon Membership

Memberships are on sale from 10 January 2022

Science underpins the future prosperity of our nation. Questacon's members help us achieve our vision of a better future for all Australians through engagement with science, technology and innovation.

Important change to Questacon Memberships

Due to COVID 19 health and safety requirements, visitor capacity limits may apply and session tickets need to be booked online in advance. Members may be unable to attend Questacon on their preferred day or at their preferred time. Questacon will not refund membership fees of a membership purchased on or after 10 January 2022, if a member is unable to attend Questacon on their preferred day/time. Conditions of entry and capacity limits are subject to change to reflect the advice of the ACT health authorities. Please check the Questacon website prior to visiting Questacon for up-to-date information about entry and booking requirements.

YOUR MEMBERSHIP INCLUDES:

  • Entry to Questacon's galleries dependent on availability of tickets
  • Free entry to many science centres and museums across Australia and the world
  • 10 per cent discount on purchases at the Questacon Shop at Questacon Canberra. Discount applies in-store and are also available online.
  • 10 per cent discount on purchases at the Questacon Café
  • Email newsletters
  • Free guest pass(es) to introduce a friend to Questacon.

PRICES

Our memberships represent excellent value for regular visitors. There are also discounts available for members who renew their membership.

Membership length Concession Individual Family (1A+3C) Family (2A+3C)
1 Year $59 $113 $130 $160
2 Year $105 $183 $215 $260

EXISITING MEMBERS

We would like to thank all our Questacon members for their patience, support and loyalty during the COVID-pandemic. We have extended all memberships by the 20 months memberships have been on hold as well as an additional 100 days to say thank you for your patience and support.

More information for our existing members…

HOW TO JOIN

  • In person: See our ticket desk staff and they will sign you up on the spot.
  • Via email: email us at qclub@questacon.edu.au and we will send you an application form.
  • Please note that applications require written consent to the Terms and Conditions and the Privacy Disclosure Statement.

GIFT MEMBERSHIPS

If you would like to gift a membership, please purchase a gift card from the Questacon Shop. The shop can mail the card to any address you specify with a personalised message. The gift card can be exchanged for a Questacon Membership.

The membership will not come into effect until the gift card has been exchanged for it.

RECIPROCAL PARTNERS

Questacon has a number of reciprocal partners across Australia. To visit them after 10 December 2021, please check with the relevant institution before you travel.

* Q club Members who reside within 150km of the Australian Museum are excluded from receiving the reciprocal benefits at the Australian Museum.

** Q club Members who reside within 100km are excluded from receiving the reciprocal benefits.

CONTACT US:

Call Questacon Memberships or send an email to:

TERMS AND CONDITIONS

  1. Due to COVID 19 health and safety requirements, visitor capacity limits may apply and session tickets need to be booked online in advance. Members may be unable to attend Questacon on their preferred day or at their preferred time. Questacon will not refund membership fees of a membership purchased on or after 10 January 2022, if a member is unable to attend Questacon on their preferred day/time. Conditions of entry and capacity limits are subject to change to reflect the advice of the ACT health authorities.
  2. Entry to a Questacon venue as a Questacon member requires a current membership along with photographic identification and proof of entitlement to any concession benefits.
  3. Questacon members may have to pay an additional fee for Questacon special events or programmes that are not included in a daily general admission ticket.
  4. All Questacon memberships are non-transferable. Only the person/s listed on a membership can access membership benefits.
  5. All Questacon memberships are non-refundable.
  6. Family memberships: If a family breakdown between the adults occurs, Questacon, may, in its sole discretion and with the consent of both adults (where practicable), remove one adult from the family membership and issue that adult with an individual membership for the remaining duration of the membership. In these circumstances, children will be able to visit Questacon with either of the adults holding a membership. Questacon will not disclose any personal information contained in a membership issued under this clause 6 to any third parties, including to persons who previously held a joint family membership, except as permitted by the Privacy Disclosure Statement below.
  7. Reproduction of a Questacon membership card in any form is strictly prohibited.
  8. Questacon may terminate a Questacon membership if a member: fails to comply with these terms and conditions; abuses any privilege afforded to them under the membership programme; or misuses their membership card or breaches the conditions of entry of Questacon.
  9. Members are responsible for ensuring the details of their Questacon membership are correct at all times.
  10. Questacon respects the privacy of its members and will not collect, use, disclose or store a member’s personal information other than as set out in the Privacy Disclosure Statement below.
  11. Questacon reserves the right to update or change these terms & conditions of membership benefits at any time without notice.
  12. Reciprocal benefits are subject to change without notice.

PRIVACY DISCLOSURE STATEMENT

The Department of Industry and Science (the Department) is bound by the Australian Privacy Principles (APPs) outlined in Schedule 1 of the Privacy Act 1988 (Cth) (Privacy Act) which regulates how entities may collect, use, disclose and store personal information. Questacon is a division within the Department. 

Questacon collects information from members such as title, full names, postal and street address, year of birth of any child members, telephone and e-mail contact details.  Credit card details are also requested when paying by credit card. This information is collected directly from new and renewing members from membership forms. This information is stored using Centaman Systems Pty Ltd, a third party data storage provider, and is collected, used and stored by Questacon for the purposes of servicing your membership and providing information to you related to Questacon’s activities. Questacon collects and discloses a member’s e-mail address to Vision6, a third party, for the purposes of distribution of the Questacon Member’s newsletter. 

The personal information collected will be used only for the purposes of: becoming a member of Questacon, servicing your membership and keeping you informed about the latest announcements, updates and providing information to you related to Questacon’s activities. Questacon may also contact you from time to time for research and feedback purposes to help Questacon provide a better service.  Your completion of any Questacon membership form is voluntary.

Personal information obtained will only be used and disclosed for the purposes outlined above and will not be used or disclosed without your consent, except where authorised or required by law. You have the right to access the personal information Questacon holds about you at any time and to provide any amendments where necessary. Questacon tries to ensure that all information collected, stored, used or disclosed is accurate, complete and up-to-date. Should your personal information change, please notify the Department or Questacon as soon as practicable. 

Personal Information obtained will be stored and held in accordance with the Department’s obligations under the Archives Act 1983 (Cth). For further information, please refer to the Department’s Privacy Policy.