Tickets

If you have pre-booked tickets to visit Questacon and are no longer able to attend due to COVID-19 travel restrictions or you have been in an affected area, please email info@questacon.edu.au with a copy of your Ticketek booking confirmation (ahead of your booked session) to request a refund of your tickets.

We ask that you do not attend Questacon if you are from, or have been in, a COVID‑19 affected area.

Please note that we are currently experiencing a large volume of emails and we will reply to each request as soon as we can.

For information about current Public Health Directions in the ACT visit ACT Health.

Our doors are now open for 2-hour timed sessions to inspire your imagination with the world of science and technology. 

Tickets must be pre-booked online for all visitors in your group, including babies and children. We recommend booking early as tickets for each session are limited. 

For our COVID-19 safety measures and Frequently Asked Questions please click here.

Sessions run hourly from 9am each day. The last session starts at 3pm and Questacon closes at 5pm. Each session includes allocated time in 5 galleries and a live Spectacular Science Show.

Mini Q, Excite@Q including Free Fall, and the usual activities in The Shed remain closed for now.

Galleries and experiences included in each 2-hour session:

Each gallery will be open for a specific time during each session. As each group moves through a gallery, that space will close for cleaning before the next group arrives.

Signage in each gallery shows how to safely interact with our exhibits. Some exhibits can only be activated by our staff and others can be used by visitors, with safety precautions in place.

We have a number of audio experiences and apps you can download to enhance your Questacon experience. If you don’t have your own device during your visit, our team can demonstrate how these apps work.

Our friendly and knowledgeable staff will be available in each gallery to help you make the most of your visit!

Questacon Science Sprouts

For junior scientists aged 3-6 years, our new early learning program, Questacon Science Sprouts, is running from Wednesday to Saturday each week, with 2 morning sessions available. Pre-booked tickets are essential and numbers are limited.

Please read our Frequently Asked Questions for more information. The ticket prices below include all ticketing fees.

General Admission Tickets

Ticket General price Members & Reciprocals price*
Adult $24.50 $11.25
Concession card $18.90 $11.25
Companion card Free Free
Children 4-16 Years $18.90 $11.25
Child under 4 Free Free
Family (2 adults 2 children $73.40 $37.75
Family (2 adults 3 children $73.40 $37.75

*A Questacon membership card or reciprocal membership card must be shown to staff at check-in.

Science Sprouts Tickets

Ticket General price
Child 3-6 years $11.25
Adult $11.25
Child 0-2 years Free

Please note:

  • The ticket prices above are inclusive of all ticketing fees.
  • When you click on the booking link, you will be directed to Ticketek to purchase your tickets.
  • Please ensure you book for the correct session day and time as we are not able to admit visitors for alternative sessions without a valid ticket
  • All visitors will need to register with the Check In CBR app on arrival. So you can start your session on time, please consider downloading the app prior to your visit. If you are not able to use the Check In CBR app, we will manually record your contact details on arrival.

Please ensure you have read our updated Terms and Conditions before purchasing your tickets.

Health and safety is our priority

To help make this a safe experience, we have implemented COVID-19 safety measures including:

  • Limited numbers of people who can attend each session.
  • Physical distancing - floor markers and other signage is in place
  • Hand sanitiser stations located throughout the building
  • Safety signage to indicate how to interact with Questacon exhibits
  • Regular and additional cleaning procedures
  • Separate entry and exit doors and one-way movement throughout the building
  • The Members’ Lounge is closed and lockers/drinking fountains are unavailable for the time being

How you can help:

  • Follow directions from our staff and as shown on our safety signage
  • Ensure you maintain a distance of at least 1.5m from other people, in line with physical distancing guidelines
  • Practice good hygiene. Wash your hands well with soap and water. You will notice hand sanitiser in several locations during the tour.

If you have been advised to self-isolate, if you are unwell and/or if you have been to any of the current COVID-19 affected locations, within 14 days of your planned visit, please do not come to Questacon.

To request a refund in line with our Terms and Conditions, please forward your Ticketek booking confirmation email to info@questacon.edu.au prior to the booked session time. Unfortunately we will not be able to refund tickets if the cancellation request is not made in writing or is made after the time of your booking. 

Please visit the ACT Health and NSW Health websites for more information and details of COVID-19 affected locations.