Centre activities are displayed in Centre daily and listed on our What's on page.
If you have questions about specific activities, please contact us at info@questacon.edu.au.
Getting to Questacon
- Public transport facilities are close by. Plan your Questacon trip using the Transport Canberra Journey Planner.
- Bike racks are located at the main entrance on Parkes Place West.
- A pickup/set down area for taxis and private vehicles is located on Mall Road West.
- Accessible parking is available in the 2 Questacon car parks located on Parkes Place West. Parking is free for Australian Disability Parking Permit holders.
- Ramp access and automatic sliding doors are available at both centre entrances.
Entry to Questacon
- Companion cardholders receive a complimentary ticket for their companion with the purchase of a concession card ticket. Full terms and conditions of using a companion card can be found on the ACT Government website.
- Discounted entry for concession cardholders.
- Access days offer a quieter environment for sensory sensitive visitors. Follow us on social media for Access day information.
- Service assistance animals are welcome. For enquiries, please call us on 02 6270 2800.
Inside Questacon
Mobility
- Partly lowered ticket desk allows for comfortable communication with staff.
- Wheelchairs and prams are available for hire from the Questacon ticket desk. Hire is free and proof of identification is used as a deposit.
- All galleries are accessible by ramp for a continuous travel path.
- Seating is available in each gallery.
Hearing loops
- The Japan Theatre has a hearing loop in the first 4 rows. Please ask our staff if you wish to use it.
Facilities
- Breastfeeding is welcome anywhere on site. The dedicated quiet space in Gallery 6 (Mini Q) is currently closed. A temporary feeding area with a microwave for milk warming is available on request. Please see the Information Desk.
- Child training toilets available in Gallery 6 (Mini Q).
- Public lockers are located on the ground floor. Hire is a $2 coin deposit that is returned upon collection.
- Water fountains are available in the foyer, forecourt and café.
Fire and first aid
- Fire and evacuation procedures are posted throughout the Centre.
- All bathrooms are fitted with audio and visual fire alarms.
- First aid is available from the information desk.
Medical information
Questacon is an interactive and highly stimulating environment, with exhibitions built to engage a wide variety of senses. Some exhibits are built using electromagnetics, flashing lights, and loud noises.
Some things to consider when planning your visit:
- Electrical fields and very strong magnets may interfere with the operation of some personal medical equipment, like hearing aids and Cochlear implants.
- Flashing lights and interactive computer screens may trigger visitors with light sensitivity, such as people with photosensitive epilepsy.
- Spectacular Science Shows may contain loud noises or flashing lights. Shows change daily, please talk to the presenter for more information.
Check out our health sheets for more information on specific exhibits:
Sensory support
A visit to Questacon can be a highly stimulating experience. For more information on quieter times to visit, quiet spaces, and gallery specific sensory information, visit our Visitors with Sensory Sensitivity page.
To help plan a trip to Questacon, these social scripts illustrate what a visit to Questacon may look like and what to expect.
Contact us
If you have any questions or feedback about accessibility or any of our exhibitions, please call us on 02 6270 2800 or email us at info@questacon.edu.au.