Visitor update: Coronavirus

Questacon remains closed but we look forward to welcoming you back soon

As COVID-19 restrictions start to ease, we are looking forward to welcoming visitors back to Questacon, and know that you will be excited to visit us soon. While Questacon remains closed for now, we’re working on our reopening plans and will announce more details before long.

In case you were hoping to include a visit to Questacon in your plans for the upcoming long weekends (30 May – 1 June and 6–8 June 2020), unfortunately Questacon will not be open by this time. Make sure you check our website and social media pages for the latest news.

As a hands-on science centre offering interactive exhibits, along with science shows and other activities, we need to do things differently while the pandemic continues. Initially, the only way to experience Questacon will be an exciting and immersive pre-booked guided tour. This will ensure we can offer an enjoyable experience in line with physical distancing and public health guidelines. While a visit to Questacon will be different for some time, our aim is still to unlock your curiosity and inspire your imagination with the world of science and technology!

Until we can tell you more about our exciting reopening plans, please have a look at the FAQs below that we hope will answer some of your questions. For some science inspiration you can do wherever you are, check out our Questacon at Home page or browse the online Questacon Shop.

Stay safe, stay curious and wash your hands!

The Questacon Team

FAQs

When is Questacon reopening?

While we are looking forward to welcoming visitors back, Questacon remains closed for now. We are working on our reopening plans to ensure an enjoyable and safe experience for everyone. We have missed exploring science and technology with our visitors and are excited to be closer to welcoming everyone to Questacon again! Dates and details will be announced in the near future, so please keep an eye on our website or follow our social media pages for the latest news.

Will a visit to Questacon be different than it was before the pandemic?

The safety of visitors, staff and the wider community are our top priority. As a hands-on science centre with over 200 interactive exhibits in our building, Questacon will reopen gradually. Initially a visit to Questacon will be a different experience from what our visitors are used to. In the first stage of reopening Questacon will only be open for a pre-booked guided tour experience. These exciting and immersive tours will allow you to experience Questacon in a way you haven’t before!

What health and safety precautions will be in place?

During your visit to Questacon, we will do all we can to ensure the safety of our visitors and staff. Questacon has always placed the safety of visitors and staff first. When we reopen there will be a number of additional health and safety procedures implemented in line with public health advice. Some of these measures include following social distancing guidelines of a minimum of 1.5m between people. Floor markers and other signage will be in place. Use of hand sanitiser is strongly encouraged and will be available at a number of locations throughout the building. We will have limited numbers of visitors in the Centre at any one time. Regular and additional cleaning procedures will also be in place.

What is the experience on offer?

Details of our new guided tour experience will be announced soon. We will post the latest updates on our website, as well as on our social media pages.

Is the Questacon Shop open?

The Questacon Shop is currently not physically open for visitors. However, the Questacon Shop is open for online shopping year-round. Choose from a large selection of all things science-related including science kits, books, board games, gift and more. Click and Collect is also available for local orders.

When is the Café opening?

Atomic Café at Questacon remains closed for now, however, we are looking forward to enjoying the Cafe’s great coffee and friendly service soon! Please check on our website and social media pages for updates.

I have a question about my Q Club membership. How can I find out more?

All Q Club members with a current email address will receive an email shortly with information about Q Club membership, including details about extensions and renewals. If you do not receive an email by the end of May, please contact our membership team for assistance.